I don't even know what to title this

Please understand that many prizes HAVE actually been shipped this year, just not all of them. We have had hundreds and hundreds of orders since the start of the New Year. This problem did not build up over 24 hours; it has slowly and methodically built up since October of last year.

We agreed that a better communication process needed to be in place, so we created the JACT Blog to help do that. JACT is trying our best to step up, and hope everyone can stay positive as we work together, as a BETA community, to get through this.

We value every user in our community, and certainly hope everyone values our service and enjoys watching us grow while they earn prizes. If running Eamonn is too stressful while these prize ship times are uncertain, I would suggest those users pause their use of JACT and Eamonn until we can get an announcement out when everything is back to top speed.

This is not what we want, but understand if some users choose to do this. Let us win you back if you feel the need to turn away from us. Thanks to everyone for all the questions, comments, and concerns. This is what we need to succeed and build a great service for the gamer.

Over the weekend we will analyze a few options to proceed with. We've had a lot of suggestions to how we deal with our current prize distribution situation. The most popular ones are (in no particular order):

1) Turn off the Mall and allow credits to be earned. Turn the Mall back on when orders are up to date

2) Do number 1 but also turn off the registration so no more new users can sign up

3) Keep doing the same thing and just try to catch up with orders

4) Give people the option for a refund of their BUX spent on queued orders

5) There's the obvious one of letting the users decide if they want to spend BUX now or just stop using JACT for the time being (including

Eamonn)

So, we will return with more on this…until next time.