Hello friends, family, supporters, and critics!
Prizes have been shipping. As a matter of fact, more in the last 2 weeks than last month. I want to clear up some misconceptions regarding this order shipping process. The reason that orders have been slow to ship is not the fact that we are just "swamped" with orders. We are not sitting on a mound of prizes and just too lazy and overwhelmed with the physical labor of shipping them out. The problem arose when we budgeted a certain amount for prizes based on sponsorship support. Because many sponsors revamped their budgets, we were faced with a good few months of back logged, non-sponsored prizes. So as we are getting new sponsors, the older orders will gradually be taken care of. I hope this makes since to everyone.
1 comment:
This is the information you should have given your user base up front at the beginning of the problem. For too many months we received 0 feedback and when we did get some it was fairly cryptic and didn't really suggest an end to the current situation. Being up front and honest will win your more approval from your users and certainly a lot more sympathy. Alienation is all that has been done up to this point for a majority of your die hard user base.
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